In addition to this posting, please visit this clarifications posting to get the whole picture.
It would be nice to say, as Matt Miller has, that the e-book and e-reader market was revolutionized today. It simply got more interesting. A careful reading of the $259 Nook’s features, and the comparison offered by B&N to the $259 Amazon Kindle 2, reveals that, while it packs a lot of new ideas, Nook is a combination of innovation and the extraordinarily conventional.
- Two screens, one 3.5-inch LCD for navigation and purchasing and a six-inch E-Ink display for reading;
- Virtual keyboard via the LCD display
- ePub and PDF formats supported;
- Free 3G connectivity when shopping via BN.com;
- Sharing of books, across Nook, smartphones and PCs;
- Wi-Fi built in
, but with strange limitations at launch(see below);
- Synchronization of location, notes and annotation across multiple devices;
- Audio is supported, though only MP3; Audible books not supported.
There is much I like about this device, but I am not at the announcement today, where I would be asking a lot of questions I have not seen answered in any coverage, so far. Here, with the apparent downsides first and foremost, is what is known to me at this moment.
An e-reader designed to get you into the physical Barnes & Noble store. This, and the question of how to get non-BN content onto the Nook, represent the most backward features of the Nook. When you visit a B&N retail store, you’ll receive offers and, soon, the ability to read some e-books in their entirety while in the store. Everything deleted below, while part of this critique has been clarified and extended in this posting.
There, however, is the rub.
I’d pointed out before that wireless services for browsing the 500,000+ titles available for free through Google Books, a notable feature of the Nook, probably wouldn’t be supported over the built-in 3G wireless service. It isn’t. You’ll need to download and synch the Nook with your PC, via a USB connection, to move any content not sold by BN.com onto the device. From there, it gets bizarre.
According to The New York Times’s Motoko Rich, the built-in Wi-Fi networking works only inside Barnes & Noble retail stores:
With the market for electronic readers and digital books heating up by the day, Barnes & Noble sought to differentiate itself with the wireless feature that consumers can access in any of the chain’s 1,300 stores. Outside of the stores, customers can download books on AT&T’s 3G cellular phone network. (emphasis added)
A review of the BN.com tech specs for Nook adds the caveat that free wireless service is available “from Barnes & Noble via AT&T.” Note that they are saying you get free wireless service when buying or browsing Barnes & Noble, not when accessing other sites or services. Put this and the quote from the Times together and you get: Free 3G service anywhere, when buying from BN.com. Free Wi-Fi in Barnes & Noble stores, but no Wi-Fi connectivity outside, where you can shop wirelessly on BN.com.
Comments from riffraffy in TalkBack point to this section of the Nook FAQ, which I read but still find very vague, since they refer only to travel and Wi-Fi:
Q. Can I use my nook while traveling abroad?
A.Yes, when you travel abroad, you can read any files that are already on your nook. You can connect to Wi-Fi hotspots that do not use proxy security settings, such those commonly used in hotels, and download eBooks and subscriptions already in your online digital library. You cannot, however, purchase additional eBooks and subscriptions.
Q. Will new issues of eNewspapers and eMagazines be downloaded to my nook while I’m traveling?
A. Yes, if you are traveling in the United States, or if you are abroad but connected to a supported Wi-Fi hotspot, new issues are delivered to your online digital library in both cases. When travelling abroad without Wi-Fi access, new issues are not downloaded to your nook (automatically or manually).
In the first answer, they specifically say that you cannot purchase eBooks or subscriptions over an international Wi-Fi connection. That suggests it is not a fully functioning Wi-Fi connection. Maybe because you are connecting from overseas, maybe not. If you had full Wi-Fi access and a valid BN.com account, what should stop you?
What is a “supported hotspot” in the second answer? If they mean an AT&T hotspot, my concern remains.
I wrote that I hoped I was wrong. I think the language here and in the announcement is strangely vague (having seen a lot of strangely vague FAQs turn out to bear bad news) and would have liked to be present at the announcement to ask.
UPDATE: Paul Biba, who attended the event, added this to his report, which seems to answer clearly the question whether the Nook provides ad hoc Wi-Fi access:
Wifi can only be used in store for events and in store content. Plan to open up later on.
B&N should enable ad hoc Wi-Fi access at launch, or disclose more clearly that it will not be available in order to avoid disappointing all the people who are expecting to be able to use Wi-Fi at home or elsewhere not served by an AT&T Hotspot. To do otherwise would be doing damage to the credibility of a very impressive piece of engineering.
The rest of the content you want to put on the Nook will have to be downloaded via a PC and synched to the Nook. That’s a step back from what the promise of built-in Wi-Fi would lead a buyer to expect—particularly because Nook is advertised as providing access to 500,000 Google Books titles that, in fact, aren’t accessible through the device, but must be synched.
I hope I am reading this wrong or, that if this is correct, B&N changes the Nook to support ad hoc Wi-Fi access to Google Books. It would be a blunder, forcing readers into retail stores when we want to get away from them, into virtual stores with much broader inventories.
UPDATE: Google Books, per the updated posting here, can be downloaded free of charge over 3G and Wi-Fi connections.
Synching is cumbersome and, frankly, what keeps most people, the non-early adopting masses, from using dedicated e-readers. The popularity of smartphone e-reader